3 min read
‘Phygital’ is a word that you are probably seeing more and more frequently. It’s a blended word, from ‘physical’ and ‘digital’ and is all about the way that consumers want to interact. Monash Business School describes phygital as: ‘The concept of...
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3 min read
Great brands each have their own personality and strengths, but one thing they all have in common is that they are built on trust and integrity....
2 min read
We know that managing inventory in a restaurant can be a challenging and tedious task, particularly when trying to juggle the demands of a bustling...
2 min read
The Redcat team is consistently releasing and updating delivery solutions to suit the requirements of the ever-evolving hospitality industry.
1 min read
What does a fractured loyalty system look like? You might see your fractured loyalty show up in one of the following ways:
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1 min read
Tiered loyalty Reward your customers for their loyalty and spending habits with our tiered loyalty program. By creating custom tiers tailored to...
3 min read
In the world of QSRs and fast casual dining, consumers want not just delicious, tasty food, but convenience. That’s why the demand for home delivery...
3 min read
As we approach the end of a year, we start to look ahead at what the next year will hold. In 2024, we can be said to be well and truly...
3 min read
One of the biggest challenges that growing hospitality businesses face in today’s tech-powered business environment is the fractured tech stack. A...
2 min read
Tipping has long been a bone of contention in the UK hospitality industry – with staff unhappy at the way that tips are allocated, at not receiving...
2 min read
The birth of open banking
3 min read
Artificial Intelligence (AI) burst into the social consciousness with a bang in late 2022. The technology, which has actually been around for a...
4 min read
We love our drive-thrus
3 min read
Your kitchen is the nerve centre of your hospitality business. No hospitality business can operate without a kitchen to prepare meals for your...
3 min read
Loyalty – essential to QSR and fast casuals
3 min read
On 7th Feb 2023, the Aussies opened the batting at Lords Cricket Ground. But this wasn’t the Ashes, and for once, both sides were winners. The event...
3 min read
As the pandemic restrictions lifted, hospitality businesses gave a collective sigh of relief. But that relief was short-lived when the realities of...
3 min read
As we approach a new year, thoughts naturally turn to what lies ahead. Hospitality businesses move into 2023 with some pretty big challenges, but...
3 min read
QSR operators know that their customers want loyalty programs. More than that – they demand it. But not just the run of the mill, ‘one size fits all’...
2 min read
Loyalty programs can be incredibly beneficial to a business.
2 min read
The old ‘pen and paper’ days of hospitality rostering are quickly becoming a thing of the past.
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