- Case Study -
Increasing customer frequency and improving customer experience with Redcat
Churros (Spanish doughnuts) are hand-crafted in-store using a traditional recipe and delivered straight from the Spanish churrera to your plate, served with cinnamon sugar and only the best couverture chocolate.
Redcat provides San Churro with flexibility through understanding the QSR space
Loyalty app increases customer frequency and improves customer experience
Redcat's innovation roadmap was attractive to San Churro's future planning
Redcat Delivery - San Churro keeps delivery customer data, which links to loyalty data
Contactless table ordering leads to increased ATV and repeat orders
Collaboration with other QSRs to mutually benefit each other
Redcat integrates with San Churro's CRM for loyalty and sales data to flow in
Operational efficiency through Online Ordering, Delivery & Loyalty coupons
Successful national rollout, reduction of IT issues and how Redcat's support team has reduced the load on their IT team