Blog

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Loyalty unlocked: Five ways to boost sales and retention in QSR and fast casual dining

Mar 12, 2025 by Louie Scarpari

If you’re in the QSR or Fast Casual Dining business, then you certainly don’t need us to tell you how competitive the...

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4 Ways Kiosks Will Transform Your Restaurant in 2025

Feb 17, 2025 by Louie Scarpari

2025 is set to be the year of the kiosk. In 2024, the annual ‘State of digital’ report by Qu found that implementing...

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Redcat partners with Armitage Associates to support its long term growth.

Feb 12, 2025 by Louie Scarpari

PRESS RELEASE 12 February 2025 Redcat partners with Armitage Associates to support its long term growth. Redcat is...

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Staying competitive with AI: A guide for QSR and fast casual dining

Feb 7, 2025 by Louie Scarpari

Artificial Intelligence (AI) is reshaping the hospitality sector, particularly in Quick Service Restaurants (QSR) and...

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Empowering UK hospitality operators to thrive in a challenging economy

Jan 22, 2025 by Louie Scarpari

For hospitality operators in the UK, Rachel Reeves’ first budget in October 2024 brought little good news. Rises in the...

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The tech-driven evolution of QSRs and restaurants: top trends for 2025

Dec 4, 2024 by Louie Scarpari

As we move towards the end of one year, we traditionally look ahead to the next, and at Redcat we’re no different. We...

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Powering your QSR: How a strong network drives customer service, engagement, and growth

Nov 13, 2024 by Louie Scarpari

No QSR is an island - in order to operate efficiently and to deliver great customer service, every part of your...

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5 ways to reduce power consumption and waste in Quick-Service Restaurants

Oct 30, 2024 by Louie Scarpari

Sustainability is an increasing priority for business – driven by the increasing cost of energy, placing pressure on...

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Unlocking Insights with Customer Analytics

Sep 12, 2024 by Louie Scarpari

The three powerful ways you can harness customer data to supercharge your QSR business. If you don’t know what your...

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Frictionless ordering: Mobile Wallets & Voice Assistants Take Center Stage

Aug 19, 2024 by Louie Scarpari

Consumers at QSRs are generally looking for two things: great tasting food – that’s a given- and convenience. They want...

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Gong cha implements Redcat’s IT platform in Australia in just 8 days

Jul 29, 2024 by Louie Scarpari

As one of the world’s fastest-growing bubble-tea brands, Gong cha found its existing point-of-sale (POS) system...

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The five hardware innovations that are changing the face of QSR

Jul 25, 2024 by Louie Scarpari

QSR is a fast-paced, dynamic industry. Its consumers are demanding, always looking for ‘new and improved’, whether...

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5 game-changing benefits of integrating inventory & POS systems

Jul 8, 2024 by Louie Scarpari

Managing inventory is one of the most important, and challenging, tasks when you’re running a QSR. It’s essential to...

Redcat explained - What is a fractured tech stack & how to fix it

Jun 25, 2024 by Louie Scarpari

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9 great reasons to choose Redcat

Jun 4, 2024 by Louie Scarpari

When you’re selecting a new hospitality IT platform, it can be hard to unravel all the information and cut through the...

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Protecting Brand & Customer Data: Security Workshop Summary

May 16, 2024 by Louie Scarpari

A summary of Redcat’s recent Data Security event, with guest speakers Darren Hopkins and Amir Ansari. One of the...

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Digital Stamp Cards & QR Codes on Receipts

May 13, 2024 by Louie Scarpari

Digital Stamp Cards Digital Stamp Cards provide a modern and secure method for enhancing customer loyalty and...

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UK Fast Casual & QSR Chains: Why Omni-Channel Solutions Matter

May 9, 2024 by Louie Scarpari

The UK's fast-casual and QSR (Quick Service Restaurant) market is booming. Customers crave convenience and crave value,...

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Phygital in QSR: What it is and how restaurants can benefit from it

Apr 26, 2024 by Louie Scarpari

‘Phygital’ is a word that you are probably seeing more and more frequently. It’s a blended word, from ‘physical’ and...

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Protecting your brand reputation through data security

Apr 2, 2024 by Louie Scarpari

Great brands each have their own personality and strengths, but one thing they all have in common is that they are...

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Inventory integration partners

Mar 19, 2024 by Louie Scarpari

We know that managing inventory in a restaurant can be a challenging and tedious task, particularly when trying to...

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Apple, Google Pay + Digital Wallets

Mar 5, 2024 by Louie Scarpari

Easy online order payment using Apple & Google Pay Experience the convenience of streamlined online order payments with...

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Redcat has your delivery needs covered!

Feb 27, 2024 by Louie Scarpari

The Redcat team is consistently releasing and updating delivery solutions to suit the requirements of the ever-evolving...

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Omni-channel Loyalty

Feb 20, 2024 by Louie Scarpari

What does a fractured loyalty system look like? You might see your fractured loyalty show up in one of the following...

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Gong cha England technology investment to drive UK growth

Feb 12, 2024 by Louie Scarpari

Press Release Gong cha England and Redcat have announced that the fast-growing bubble tea chain will use Redcat's...

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Customer Loyalty & Enhance User Experience

Feb 6, 2024 by Louie Scarpari

Tiered loyalty Reward your customers for their loyalty and spending habits with our tiered loyalty program. By creating...

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White Label Delivery – the 10 benefits all UK restaurants need to know

Feb 1, 2024 by Louie Scarpari

In the world of QSRs and fast casual dining, consumers want not just delicious, tasty food, but convenience. That’s why...

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Top Hospo Tech Trends for 2024

Dec 11, 2023 by Louie Scarpari

As we approach the end of a year, we start to look ahead at what the next year will hold. In 2024, we can be said to be...

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THE 3 FUNDAMENTAL SOLUTIONS to Mending the fractured tech stack

Dec 4, 2023 by Louie Scarpari

One of the biggest challenges that growing hospitality businesses face in today’s tech-powered business environment is...

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UK tipping legislation & lessons for Aussie operators

Nov 9, 2023 by Louie Scarpari

Tipping has long been a bone of contention in the UK hospitality industry – with staff unhappy at the way that tips are...

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The 4 ways that restaurants are benefiting from payment innovation

Nov 2, 2023 by Louie Scarpari

The birth of open banking The last few years have seen a seismic change in the payments landscape. Gone are the days...

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The rise of AI and how it can help hospitality

Aug 29, 2023 by Louie Scarpari

Artificial Intelligence (AI) burst into the social consciousness with a bang in late 2022. The technology, which has...

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Drive-thru innovation: how tech is transforming traditional drive-thru

Jul 4, 2023 by Louie Scarpari

We love our drive-thrus Drive-thru restaurants have been around for a long time – especially in car-loving nations like...

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Paperless kitchen – how a KMS can streamline operations & enhance CX

Jun 8, 2023 by Louie Scarpari

Your kitchen is the nerve centre of your hospitality business. No hospitality business can operate without a kitchen to...

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Fractured tech stack pain: A platform approach remedy

Mar 24, 2023 by Louie Scarpari

A juggling act As any hospitality business owner or operator will tell you, running a hospitality business is a real...

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Loyalty programs: Benefits for you, customers, and community

Mar 2, 2023 by Louie Scarpari

Loyalty – essential to QSR and fast casuals For QSRs and fast casuals, loyalty programs are a must-have. They are...

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Redcat launches its hospitality platform in the UK

Feb 23, 2023 by Louie Scarpari

On 7th Feb 2023, the Aussies opened the batting at Lords Cricket Ground. But this wasn’t the Ashes, and for once, both...

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7 ways that tech helps hospitality with rising costs & staff shortages

Feb 2, 2023 by Louie Scarpari

As the pandemic restrictions lifted, hospitality businesses gave a collective sigh of relief. But that relief was...

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The hospo top 10: Trends shaping 2023 for the hospitality sector

Jan 11, 2023 by Louie Scarpari

As we approach a new year, thoughts naturally turn to what lies ahead. Hospitality businesses move into 2023 with some...

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First-party data: Personalised loyalty for QSRs

Jan 11, 2023 by Louie Scarpari

QSR operators know that their customers want loyalty programs. More than that – they demand it. But not just the run of...

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Goal psychology in loyalty programs

Jan 11, 2023 by Louie Scarpari

Loyalty programs can be incredibly beneficial to a business. They help improve customer retention and add significant...

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How Deputy and Redcat are taking the guesswork out of rostering

Jan 11, 2023 by Louie Scarpari

The old ‘pen and paper’ days of hospitality rostering are quickly becoming a thing of the past. Today, technology is...

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Redcat’s five-year MBO anniversary: looking back, looking forward

Jan 11, 2023 by Louie Scarpari

Redcat has certainly come a long way over the past five years. In mid-2017, four of our directors – Jeff Lamb, Lawrence...

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Technology the key to solving WA’s hospitality staffing crisis

Jan 11, 2023 by Louie Scarpari

Published The West Australian= The impacts of COVID-19 have been challenging for many industries, and perhaps none more...

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Restaurants look to virtual brands for another bite at the cherry

Jan 11, 2023 by Louie Scarpari

Published Good Food In a post-pandemic, short-staffed world, where on-demand is the expectation, more restaurants are...

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New Redcat & Impact Data study finds customer marketing sweet spot

Jan 11, 2023 by Louie Scarpari

Published B&T A new study from digital marketing platform Impact Data has found that sending between seven and nine...

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CHATIME AUSTRALIA APPROACHES 1.2M LOYAL-TEA MEMBERS

Jan 11, 2023 by Louie Scarpari

Published in Convenience World and Franchise Business Executive Bubble tea giant Chatime Australia continues to flex...

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How to implement an effective and personalised loyalty program

Jan 11, 2023 by Louie Scarpari

Published in IT Brief There’s no doubt about it – incorporating a robust customer loyalty program in almost any...

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Integrating systems with a trusted partner reaps benefits

Jan 11, 2023 by Louie Scarpari

Working with a trusted partner is key to effective integration, development, and support. With Fast Casuals and QSRs...

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Fast forward - the top 10 key QSR trends to watch in 2022

Jan 11, 2023 by Louie Scarpari

As the world and its restaurants are re-opening, the QSR industry can turn its back on the rollercoaster that was the...

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Listen & learn - 3 ways to use feedback to improve customer experience

Jan 11, 2023 by Louie Scarpari

Customer experience has always been a key goal if you’re a hospitality business, but over the last 18 months, it just...

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Surviving tough times

Jan 11, 2023 by Louie Scarpari

How hospitality businesses are using technology to ease the pressures of lockdown As a hospitality business owner or...

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Thinking outside the Box

Jan 11, 2023 by Louie Scarpari

Concept Eight and Redcat partner to streamline operations with a single management portal for virtual and physical...