Blog

Tipping has long been a bone of contention in the UK hospitality industry – with staff unhappy at the way that tips are...

The birth of open banking

The last few years have seen a seismic change in the payments landscape. Gone are the days...

Artificial Intelligence (AI) burst into the social consciousness with a bang in late 2022. The technology, which has...

We love our drive-thrus

Drive-thru restaurants have been around for a long time – especially in car-loving nations like...

Your kitchen is the nerve centre of your hospitality business. No hospitality business can operate without a kitchen to...

A juggling act

As any hospitality business owner or operator will tell you, running a hospitality business is a real...

Loyalty – essential to QSR and fast casuals

For QSRs and fast casuals, loyalty programs are a must-have. They are...

On 7th Feb 2023, the Aussies opened the batting at Lords Cricket Ground. But this wasn’t the Ashes, and for once, both...

As the pandemic restrictions lifted, hospitality businesses gave a collective sigh of relief. But that relief was...

As we approach a new year, thoughts naturally turn to what lies ahead. Hospitality businesses move into 2023 with some...

QSR operators know that their customers want loyalty programs. More than that – they demand it. But not just the run of...

Loyalty programs can be incredibly beneficial to a business.

They help improve customer retention and add significant...

The old ‘pen and paper’ days of hospitality rostering are quickly becoming a thing of the past.

Today, technology is...

Redcat has certainly come a long way over the past five years.

In mid-2017, four of our directors – Jeff Lamb, Lawrence...

Published The West Australian=

The impacts of COVID-19 have been challenging for many industries, and perhaps none more...

Published Good Food

In a post-pandemic, short-staffed world, where on-demand is the expectation, more restaurants are...

Published B&T

A new study from digital marketing platform Impact Data has found that sending between seven and nine...

Published in Convenience World and Franchise Business Executive

Bubble tea giant Chatime Australia continues to flex...

Published in IT Brief

There’s no doubt about it – incorporating a robust customer loyalty program in almost any...

Working with a trusted partner is key to effective integration, development, and support.

With Fast Casuals and QSRs...

As the world and its restaurants are re-opening, the QSR industry can turn its back on the rollercoaster that was the...

Customer experience has always been a key goal if you’re a hospitality business, but over the last 18 months, it just...

How hospitality businesses are using technology to ease the pressures of lockdown

As a hospitality business owner or...

Concept Eight and Redcat partner to streamline operations with a single management portal for virtual and physical...

Most people, especially in the hospitality sector, were very glad to say goodbye to 2020. A tough and challenging year...

We explore how virtual brands and dark kitchens are benefitting franchise hospitality businesses.

Imagine running a...

We explore the 12 ways that virtual brands are benefitting hospitality businesses.

Virtual brands seem to be flavour of...

Time for dinner - and Australians around the country open up a food ordering app, scroll their favourite cuisines and...