3 min read
Phygital in QSR – what is it and how can restaurants benefit from offering it?
‘Phygital’ is a word that you are probably seeing more and more frequently. It’s a blended word, from ‘physical’ and...
Blog
Read about thoughts on the hospitality sector
3 min read
Protecting your brand reputation through data security
Apr 2, 2024 by Louie Scarpari
Great brands each have their own personality and strengths, but one thing they all have in common is that they are...
1 min read
Inventory integration partners
Mar 19, 2024 by Louie Scarpari
We know that managing inventory in a restaurant can be a challenging and tedious task, particularly when trying to...
1 min read
Apple, Google Pay + Digital Wallets
Mar 5, 2024 by Louie Scarpari
Easy online order payment using Apple & Google Pay Experience the convenience of streamlined online order payments with...
2 min read
Redcat has your delivery needs covered!
Feb 27, 2024 by Louie Scarpari
The Redcat team is consistently releasing and updating delivery solutions to suit the requirements of the ever-evolving...
1 min read
Omni-channel Loyalty
Feb 20, 2024 by Louie Scarpari
What does a fractured loyalty system look like? You might see your fractured loyalty show up in one of the following...
2 min read
Gong cha England technology investment to drive UK growth
Feb 12, 2024 by Louie Scarpari
Press Release Gong cha England and Redcat have announced that the fast-growing bubble tea chain will use Redcat's...
1 min read
Customer Loyalty & Enhance User Experience
Feb 6, 2024 by Louie Scarpari
Tiered loyalty Reward your customers for their loyalty and spending habits with our tiered loyalty program. By creating...
3 min read
White Label Delivery – the 10 benefits all UK restaurants need to know
Feb 1, 2024 by Louie Scarpari
In the world of QSRs and fast casual dining, consumers want not just delicious, tasty food, but convenience. That’s why...
3 min read
Top Hospo Tech Trends for 2024
Dec 11, 2023 by Louie Scarpari
As we approach the end of a year, we start to look ahead at what the next year will hold. In 2024, we can be said to be...
3 min read
THE 3 FUNDAMENTAL SOLUTIONS to Mending the fractured tech stack
Dec 4, 2023 by Louie Scarpari
One of the biggest challenges that growing hospitality businesses face in today’s tech-powered business environment is...
2 min read
Tips for tipping – the new UK legislation on tips & lessons for Aussie operators
Nov 9, 2023 by Louie Scarpari
Tipping has long been a bone of contention in the UK hospitality industry – with staff unhappy at the way that tips are...
2 min read
The 4 ways that restaurants are benefiting from payment innovation
Nov 2, 2023 by Louie Scarpari
The birth of open banking The last few years have seen a seismic change in the payments landscape. Gone are the days...
3 min read
The rise of AI and how it can help hospitality
Aug 29, 2023 by Louie Scarpari
Artificial Intelligence (AI) burst into the social consciousness with a bang in late 2022. The technology, which has...
3 min read
Drive-thru innovation: how tech is transforming traditional drive-thru
Jul 4, 2023 by Louie Scarpari
We love our drive-thrus Drive-thru restaurants have been around for a long time – especially in car-loving nations like...
3 min read
The paperless kitchen – how a KMS can streamline operations & enhance CX
Jun 8, 2023 by Louie Scarpari
Your kitchen is the nerve centre of your hospitality business. No hospitality business can operate without a kitchen to...
3 min read
The pain of a fractured tech stack – and how a platform approach will mend the break
Mar 24, 2023 by Louie Scarpari
A juggling act As any hospitality business owner or operator will tell you, running a hospitality business is a real...
3 min read
The rewards of giving – how your loyalty program can benefit you, your customers and the community
Mar 2, 2023 by Louie Scarpari
Loyalty – essential to QSR and fast casuals For QSRs and fast casuals, loyalty programs are a must-have. They are...
3 min read
Redcat launches its hospitality platform in the UK
Feb 23, 2023 by Louie Scarpari
On 7th Feb 2023, the Aussies opened the batting at Lords Cricket Ground. But this wasn’t the Ashes, and for once, both...
3 min read
7 ways that tech helps hospitality with rising costs & staff shortages
Feb 2, 2023 by Louie Scarpari
As the pandemic restrictions lifted, hospitality businesses gave a collective sigh of relief. But that relief was...
3 min read
The hospo top 10 – the trends that will shape 2023 for the hospitality sector
Jan 11, 2023 by Louie Scarpari
As we approach a new year, thoughts naturally turn to what lies ahead. Hospitality businesses move into 2023 with some...
3 min read
Me, Me, Me – how first party data helps QSRs to deliver personalised loyalty
Jan 11, 2023 by Louie Scarpari
QSR operators know that their customers want loyalty programs. More than that – they demand it. But not just the run of...
2 min read
Goal psychology in loyalty programs
Jan 11, 2023 by Louie Scarpari
Loyalty programs can be incredibly beneficial to a business. They help improve customer retention and add significant...
2 min read
How Deputy and Redcat are taking the guesswork out of rostering
Jan 11, 2023 by Louie Scarpari
The old ‘pen and paper’ days of hospitality rostering are quickly becoming a thing of the past. Today, technology is...
2 min read
Redcat’s five-year MBO anniversary: looking back, looking forward
Jan 11, 2023 by Louie Scarpari
Redcat has certainly come a long way over the past five years. In mid-2017, four of our directors – Jeff Lamb, Lawrence...
2 min read
Technology the key to solving WA’s hospitality staffing crisis
Jan 11, 2023 by Louie Scarpari
Published The West Australian= The impacts of COVID-19 have been challenging for many industries, and perhaps none more...
5 min read
Restaurants look to virtual brands for another bite at the cherry
Jan 11, 2023 by Louie Scarpari
Published Good Food In a post-pandemic, short-staffed world, where on-demand is the expectation, more restaurants are...
2 min read
New study from Redcat and Impact Data finds customer marketing sweet spot
Jan 11, 2023 by Louie Scarpari
Published B&T A new study from digital marketing platform Impact Data has found that sending between seven and nine...
