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Read about thoughts on the hospitality sector

2 min read

Redcat has your delivery needs covered!

The Redcat team is consistently releasing and updating delivery solutions to suit the requirements of the ever-evolving...

1 min read

Omni-channel Loyalty

What does a fractured loyalty system look like?

You might see your fractured loyalty show up in one of the following...

2 min read

Gong cha England  technology investment to drive UK growth

Press Release

Gong cha England and Redcat have announced that the fast-growing bubble tea chain will use Redcat's...

1 min read

Customer Loyalty & Enhance User Experience

Tiered loyalty

Reward your customers for their loyalty and spending habits with our tiered loyalty program. By creating...

3 min read

White Label Delivery – the 10 benefits all UK restaurants need to know

In the world of QSRs and fast casual dining, consumers want not just delicious, tasty food, but convenience. That’s why...

3 min read

Top Hospo Tech Trends for 2024

As we approach the end of a year, we start to look ahead at what the next year will hold. In 2024, we can be said to be...

3 min read

THE 3 FUNDAMENTAL SOLUTIONS to Mending the fractured tech stack

One of the biggest challenges that growing hospitality businesses face in today’s tech-powered business environment is...

2 min read

Tips for tipping – the new UK legislation on tips & lessons for Aussie operators

Tipping has long been a bone of contention in the UK hospitality industry – with staff unhappy at the way that tips are...

2 min read

The 4 ways that restaurants are benefiting from payment innovation

The birth of open banking

The last few years have seen a seismic change in the payments landscape. Gone are the days...

3 min read

The rise of AI and how it can help hospitality

Artificial Intelligence (AI) burst into the social consciousness with a bang in late 2022. The technology, which has...

3 min read

Drive-thru innovation: how tech is transforming traditional drive-thru

We love our drive-thrus

Drive-thru restaurants have been around for a long time – especially in car-loving nations like...

3 min read

The paperless kitchen – how a KMS can streamline operations & enhance CX

Your kitchen is the nerve centre of your hospitality business. No hospitality business can operate without a kitchen to...

3 min read

The pain of a fractured tech stack – and how a platform approach will mend the break

A juggling act

As any hospitality business owner or operator will tell you, running a hospitality business is a real...

3 min read

The rewards of giving – how your loyalty program can benefit you, your customers and the community

Loyalty – essential to QSR and fast casuals

For QSRs and fast casuals, loyalty programs are a must-have. They are...

3 min read

Redcat launches its hospitality platform in the UK

On 7th Feb 2023, the Aussies opened the batting at Lords Cricket Ground. But this wasn’t the Ashes, and for once, both...

3 min read

7 ways that tech helps hospitality with rising costs & staff shortages

As the pandemic restrictions lifted, hospitality businesses gave a collective sigh of relief. But that relief was...

3 min read

The hospo top 10 – the trends that will shape 2023 for the hospitality sector

As we approach a new year, thoughts naturally turn to what lies ahead. Hospitality businesses move into 2023 with some...

3 min read

Me, Me, Me – how first party data helps QSRs to deliver personalised loyalty

QSR operators know that their customers want loyalty programs. More than that – they demand it. But not just the run of...

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Goal psychology in loyalty programs

Loyalty programs can be incredibly beneficial to a business.

They help improve customer retention and add significant...

2 min read

How Deputy and Redcat are taking the guesswork out of rostering

The old ‘pen and paper’ days of hospitality rostering are quickly becoming a thing of the past.

Today, technology is...

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Redcat’s five-year MBO anniversary: looking back, looking forward

Redcat has certainly come a long way over the past five years.

In mid-2017, four of our directors – Jeff Lamb, Lawrence...

2 min read

Technology the key to solving WA’s hospitality staffing crisis

Published The West Australian=

The impacts of COVID-19 have been challenging for many industries, and perhaps none more...

5 min read

Restaurants look to virtual brands for another bite at the cherry

Published Good Food

In a post-pandemic, short-staffed world, where on-demand is the expectation, more restaurants are...

2 min read

New study from Redcat and Impact Data finds customer marketing sweet spot

Published B&T

A new study from digital marketing platform Impact Data has found that sending between seven and nine...

1 min read


Published in Convenience World and Franchise Business Executive

Bubble tea giant Chatime Australia continues to flex...

3 min read

How to implement an effective and personalised loyalty program

Published in IT Brief

There’s no doubt about it – incorporating a robust customer loyalty program in almost any...

3 min read

Integrating systems with a trusted partner reaps benefits

Working with a trusted partner is key to effective integration, development, and support.

With Fast Casuals and QSRs...

3 min read

Fast forward - the top 10 key QSR trends to watch in 2022

As the world and its restaurants are re-opening, the QSR industry can turn its back on the rollercoaster that was the...


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