Resources

Louie Scarpari: Dec 16, 2025

How leading operators are using digital innovation to boost growth, efficiency and customer loyalty After several years...

Louie Scarpari: Nov 27, 2025

In today’s competitive hospitality landscape, guest retention is just as important as attracting new customers. Loyalty...

Louie Scarpari: Aug 18, 2025

This workshop was tailored for QSR operators seeking to maximise customer loyalty and drive revenue. We delved into...

Louie Scarpari: Aug 13, 2025

As the RBA’s consultation process reaches its conclusion and a removal of surcharging looks like it could become a...

Louie Scarpari: Jul 21, 2025

In today’s QSR and Fast Casual Dining sector, why is it that some restaurants are able to rise above challenges and...

Louie Scarpari: Jun 24, 2025

In today’s fast-moving QSR environment, customer expectations have shifted. Consumers are no longer simply choosing...

Case Studies