Benefits of the integration
Customer focused service
Instead of the employee focusing on the orders from the tablet, the employee focuses on the customer.
No more missed modifiers
Restaurants are reporting that the most common errors they see are around Modifiers. A missed Modifier (say 'no butter') creates an unhappy customer located a few kilometres away - a difficult problem to fix. Redcat's integration ensures modifiers are carried through from the order.
Labour savings
Removing the task of re-typing the order from an Aggregator tablet allows either a reduced roster, or the release of employees to perform more valuable tasks.
Menu Integration
Redcat's API integration enables management of pricing, images, and descriptions within the Redcat Back Office! When a PLU is updated within Redcat, it automatically updates within the Delivery Partner's app, across all of your sites. An amazing time saver. Available with Uber Eats, Google, DoorDash, coming soon for Deliveroo and Menulog.
No more mis-typed order numbers
Mis-typed order numbers make matching the order to the driver problematic, creating a bottleneck when distributing orders. Redcat's integration automates the passing of auto numbers, ensuring accuracy and efficiency.
Reconciliation
Reconciling orders across the Aggregators is time consuming, especially when things don't balance. Redcat's integration means that reconciliation is automatically incorporated into your standard reporting, saving significant time across your locations.
