Customer-Facing Displays for Hospitality

A customer-facing display does one job well: it shows the customer exactly what is on their order, in real time, before they pay. The result is fewer queries at the counter, fewer errors to correct, and a checkout experience that moves faster because both the customer and the operator are looking at the same screen.
Redcat's customer-facing displays connect directly to your POS and update automatically as items are added. No manual input. No separate configuration. Just a clean, reliable screen that works every time a transaction is processed.

Live order visibility that builds customer confidence

Customers want to see what they are being charged. A display that updates in real time as items are rung through removes the guesswork and reduces the chance of disputes at the point of payment.

It also creates a natural moment for upsell prompts, loyalty sign-up reminders, and promotional messaging — turning the counter display into a revenue tool as well as a transparency tool.

Live itemised order as it is built
Running subtotal and final amount due
Compliance receipt display options

Integrated with Redcat POS — no third-party software

Redcat's customer-facing displays are part of the same hardware ecosystem as your EPOS, kiosks, and kitchen management screens. They are configured through the same back office, updated through the same platform, and supported by the same team.

Direct integration with Redcat’s existing systems
Compatible with existing Redcat counter hardware
Screen content managed via Redcat back office
No additional software licence or support contract
Setup and configuration by the Redcat team

A display that works harder than just showing totals

Counter space is valuable. Operators use the customer-facing display to surface upsell suggestions at the moment of payment, prompt customers to sign up to a loyalty programme, and display time-sensitive promotional messaging. All of that is configurable through the Redcat back office and can be updated instantly across all locations.

Upsell prompts configurable per menu and day part
Loyalty enrolment prompts at checkout
Promotional content updated centrally
Multi-site content management from one dashboard
Works alongside kiosk and self-service hardware

Who it is for?

Customer-facing displays are suited to any hospitality venue running a counter service model — particularly QSR operators and fast casual restaurants with high transaction volumes, cafe groups where order accuracy at the counter is a priority, and multi-site operators who want consistent hardware across all locations. They work alongside the full Redcat hardware range including kiosks and order status screens.

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Customer-facing displays and self-service kiosks: understanding the difference

A customer-facing display sits on the counter and mirrors what the operator is entering on the EPOS. A self-service kiosk lets the customer build their own order independently. Both are part of the Redcat hardware range and can operate alongside each other in the same venue. If you are unsure which is right for your setup, the Redcat team can advise based on your service model and site layout.