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Support & Resources


Contact numbers/support hours


Phone Support

UK Toll-Free
0808 189 3396
Australia 1300 473 322
New Zealand +64 9-950 7135
Malaysia Toll Fee 1-800-81-7786


Hours of Operation

Standard Support
9:00am to 5:00pm
Extended Hours
5:00pm to 9:00am
Critical Issues Only



Helpdesk Utilities

(Use Only Under Instruction From Redcat)
RCSINET Version 2010 Download
REDCAT HOST (POS) Version 2016 Download
REDCAT QUICKSUPPORT Version 2016 Download
REDCAT Cloud Database Access Setup Guide Download
REDCAT Password reset guide Download


Redcat will provide initial training during installation and comprehensive software documentation is included with all products.
Further training and refresher courses, both external and on-site, are available in all states according to your requirements and at affordable rates.