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Support & Resources

177-Redcat-Staff-Office-11Apr22

Contact numbers/support hours

 

Phone Support

UK Freephone Number 
+44 (0) 800 058 4259
 
Australia 1300 473 322
 
New Zealand +64 9-950 7135
 
Malaysia Toll Fee 1-800-81-7786

 

Hours of Operation

Standard Support
9:00am to 5:00pm
 
Extended Hours
5:00pm to 9:00am
Critical Issues Only
 
 

 

Downloads 

Helpdesk Utilities

(Use Only Under Instruction From Redcat)
RCSINET Version 2010 Download
REDCAT HOST (POS) Version 2016 Download
REDCAT QUICKSUPPORT Version 2016 Download
REDCAT Cloud Database Access Setup Guide Download
REDCAT Password reset guide Download
 
 
 

Training

Redcat will provide initial training during installation and comprehensive software documentation is included with all products.
 
Further training and refresher courses, both external and on-site, are available in all states according to your requirements and at affordable rates.