3 min read
Steve Clement: Oct 27, 2026, 8:00:01 PM
A customer-facing display is one of those bits of hardware that is easy to add and easy to regret. It takes counter space, it costs money, and unlike a kiosk or a kitchen screen there is no single obvious job it does. So the question operators ask...
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4 min read
Steve Clement: Sep 23, 2026, 5:46:27 PM
Most operators who put off launching a loyalty scheme are not put off by the idea. They are put off by the assumed hassle: new hardware, a separate...
3 min read
Steve Clement: Sep 16, 2026, 3:30:00 AM
There is a box of unstamped loyalty cards next to almost every till in Britain. Paper punch cards have run cafe loyalty for decades, they cost almost...
4 min read
Steve Clement: Sep 9, 2026, 1:30:00 PM
Every loyalty provider will tell you their product drives repeat business. Very few will show you the maths. If you run a restaurant or a cafe group...
2 min read
Customer loyalty is one of the strongest drivers of long‑term restaurant success. When guests return regularly, spend more per visit, and recommend...
2 min read
Building a successful loyalty program isn’t just about offering discounts. The strongest restaurant loyalty strategies create emotional connection,...
1 min read
In today’s competitive hospitality landscape, guest retention is just as important as attracting new customers. Loyalty programs in hospitality...
8 min read
Fosteringcustomer loyalty has never been more crucial for a restaurant's success.
4 min read
In today’s fiercely competitive UK dining scene, leveraging loyalty marketing platforms is no longer optional but essential for success. As UK...
13 min read
In today’s fast-paced world, convenience is paramount—and nothing epitomises convenience better than a drive-thru. For Quick Service Restaurants...
