You can apply colour coding to the order list boxes depending on how long the order has been sitting on the KMS.
Only users who have Polygon Paperless Kitchen - Application Wide Permissions | System Settings enabled in their POS Staff security role will be able to access these settings. You can learn more about settings these permissions here
- Access the Settings button on the toolbar.
- Enter your password.
- Choose the Display Options menu, then apply programming as required in the Warning Colours section.
|Colour: Use the colour picker to assign the background colour for orders which have been displayed for longer than the Warning Timer value. Time: Enter the warning timer value in minutes - this indicates how long an order will be displayed before the background colour changes to the assigned warning colour. By default, the Warning Time is 10 minutes.
|Colour: Use the colour picker to assign the background colour for orders which have been displayed for longer than the Urgent Timer value. Time: Enter the urgent timer value in minutes - this indicates how long an order will be displayed before the background colour changes to the assigned urgent colour. By default, the Urgent Time is 15 minutes.
|Pending Orders Threshold
|This setting indicates how long an order can wait without being assigned to a kitchen display before it is considered a dead letter job. If an order has not been assigned to a kitchen display after this period, the kitchen display network will set the network health to yellow. This is shown as a yellow square on the main kitchen display window next to the Network Health text. Clicking the yellow square will load the Pending Orders list which displays a list of pending orders not received by a kitchen display for longer than this period. The Pending Orders list can be used to reassign orders to kitchen displays.
|Delete jobs older than
|This setting allows the KMS system to remove any orders which have been waiting for more than a specified number of days. Click the up and down arrows to increase or decrease the number of days to wait before removing orders.
|Click this button to return the default values for ALL elapsed timer visual alerts and settings.